Limitation of Liability
· LiabilityPlaybook violation
Caps liability at fees paid in the prior six months. Your playbook requires a twelve-month minimum with a dollar floor.
Plain English
If the vendor screws up, you can only recover up to what you paid them in the previous six months. Anything more — lost revenue, downstream damages, regulatory fines — is on you.
Proposed redline
Why we’re proposing this
Six-month look-backs are below market for SaaS contracts above ~$50k ARR. A twelve-month look-back with a dollar floor is the standard counter and most vendors accept it without escalation.